Our General Advice, MacMillan and Welfare Benefits lines are open from 10 am to 3 pm Monday to Friday.

Demand on General Advice lines is high. If possible, please first access our self help service where you will find answers to many questions. See Self Help Online and Video Channel.

Our debt line is open 8.30 am to 4 pm Monday to Friday, but you can access our debt self-service portal any time.