News and Updates (Archive)

Improving the Client Experience with British Sign Language

Publication date: 28th March 2017

CARF has recently launched a pilot improving access to our advisers from those individuals who are deaf and users of British Sign Language. CARF has used a textphone service in recent years but in order to improve our offering a new contact...

Benefit Take-up Campaign Launched

Publication date: 9th March 2017

The first phase of a national Benefits Take-up Campaign was launched on the 7th March and will run until the 12th March 2017.  The campaign will raise awareness of social security and encourage people across Scotland to seek advice on ...

Help shape the future Social Security System in Scotland

Publication date: 9th March 2017

The Scottish Government are keen to hear from the public regarding the new Scottish Social Security system and have set up Experience Panels to gather the views. At least 2,000 people with direct personal experience of the current social se...