You Can Phone Us!

Date published: 12th May 2016

The Citizens Advice service is best known for its bureau offices, courtesy of the very recognisable logo.

However, at CARF we also provide you with the option of contacting us by phone.  We have dedicated advisers waiting to help you.  Our telephone advice services are open Monday to Friday, 8.30 am to 4 pm.

We have different numbers available, depending on the reason for your call:

 Service  Number
General Advice  0345 1400 095
Debt Advice  0345 1400 094
Patient Advice & Support Service  0345 1400 093
Welfare Benefits  0345 1400 092
Macmillan cancer support  0345 1400 091
Text Service for Deaf Community  0787 2677 904

Call Charges

Calls to 0345 numbers cost no more than calls to geographic numbers (01 or 02) and must be included in inclusive minutes and discount schemes in the same way. Calls from landlines are typically charged up to 9p per minute; calls from mobiles typically cost between 8p and 40p per minute. Calls from landlines and mobiles are included in free call packages.

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