Cookies Policy

Citizens Advice and Rights Fife (CARF) use cookies across our website only to generate anonymous statistical information so we can learn more about how our website is being used.

What are cookies?

A cookie is a small file, typically of letters and numbers, downloaded on to a device when you visit websites. Cookies allow a website to recognise a user’s device and when you go back to the site, it knows you've been there before. Cookies can also record how long you've been on a website or what links you click on.

Cookies are not programs or viruses but are simple text files that can easily be read.

What sort of cookies does CARF use?

Generally, our cookies perform only one function:  Performance Cookies

We utilise other cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages.

Does anyone else use cookies on the CARF website?

We use Google Analytics to help us monitor our website traffic. We may also use third party cookies to help us improve site functionality and monitoring compliance with our terms and conditions and copyright policy.

Our web chat facility use cookies to enable the chat communication popup with our advice service. Information about the types of cookies used by Click4Assistance can be found here.

More information

If you have any queries regarding this Cookie Policy please user the contact form and select reason - Website issues and tell us your concern.